Q1: What part number is this travel motor? A1: P/N 38K8-41102, トラベルモーター / final drive assembly for Hyundai HX340SL excavator.
第2四半期: Which excavator model does it fit? A2: It is designed for Hyundai HX340SL. It is NOT suitable for HX340HD, HX330 or other HX series without confirmation.
Q3: Can I use it to replace HX340HD final drive? A3: いいえ. HX340SL and HX340HD have different internal gear ratio and hydraulic motor calibration. Not interchangeable randomly. Please provide machine serial number for verification before order.
Q4: What does this assembly include? A4: Complete travel motor assembly, including hydraulic motor, planetary gear reducer, sprocket hub and internal seals.
Q5: Is this original Hyundai genuine part? A5: High-quality aftermarket replacement part, neutral packing, no original brand logo. Remanufactured version is available upon request.
Q6: What are the common failure signs of a bad final drive? A6: Slow travel, one side track drifting, abnormal grinding noise, 油漏れ, no power when climbing, high internal leakage.
Q7: What is your lead time and warranty term? A7: 在庫あり: 3–7 working days. Warranty period: 6–12 months against manufacturing defects. Warranty does NOT cover damage from overload, contaminated hydraulic oil, improper installation, poor lubrication and impact damage.
Q8: Do you test it before shipment? A8: はい. Every final drive will be tested for internal leakage, running noise and sealing performance before packing.
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